Well here we are, the first entry in a brave new world of blogging.
Our goal in life is to encourage businesses of all size to think about smarter ways of doing things, with a particular emphasis on the credit and technology aspects of business.
Why those two ? Well for a start it's the areas of business I have spent the last 18 years working in so from that perspective it seem logical. From time to time we'll be touching on other aspects of business but usually where I either have a bit of rant or bee in my bonnet about something and anything else is fair game if it impacts on credit.
This is a brave new world that allows companies of any size in any place to leverage technology to do things that were once the preserve of the few and the affluent. My business partner Barry and I feel we've dived in at just the right time and I'll do my best to explain why in coming posts.
Please feel free to post comments, experiences, hints and tips and keep this interactive where we can.
Happy blogging and lets get BACK to work. (BACK is the name of our company as you might quickly figure out, answers on a postcard as to why!
Andrew
An irreverant look at the world we live in through the eyes of a debt recovery and enforcement specialist. I'll be looking at the key challenges of getting things done in business with one eye on credit, debt and outsourcing. With 18 years in the industry you think you've seen it all (but of course you haven't). I think I've learned that to stay ahead of the game you have to constantly re-invent the way we work and look at our world.
Andrew M Charlton MICM
Will the credit crunch affect your debtors?
About Me
- Andrew
- I left school in the mid 80's after winning a Royal Air Force Officer Scholarship and a Flying Scholarship whilst still in the 6th Form, and graduated as a civil pilot at 17 years old. I joined a large law firm and entered the world of debt recovery and litigation and never left ! In January 2000, I joined top 100 law firm Ward Hadaway to lead their Collection Services Team. I have become a regular speaker on legal technology and business automation with engagements in San Francisco, Miami, New York, Dublin and Durban.
10 questions to ask your lawyers!
- Do you tell me all the ins and outs of what you can do for me online so I can decide what to do without having to wait for you to call me back?
- Do you have a town or city centre location with high overheads that increases the cost to me?
- Can you offer a seamless United Kingdom wide service with the same price anywhere and the same service levels everywhere?
- Do you have over 200 trained staff worldwide?
- Do you offer you a clear discount policy without you having to haggle and negotiate?
- Do you offer a no commission, no contract and no joining fee deal?
- Do you have published terms and conditions of business available for me to read BEFORE I want to engage you?
- Do you offer credit control letters and demand letters without me having to ask about them?
- Do you have a fully automated mailing house facility that is Quality Assured and British Standards accredited?
- Do you offer published fixed prices for all of your undefended collections work?
Great Credit Links
In The Pink
In The Pink
Northumbria University Graduation Ball
Organising Committee and Andrew on a stairway to success
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